Privacy and Cookie Policy

Privacy policy

Effective date: March 15, 2018

Personal information submitted to or collected by our website is controlled by Physioacademy.com, 81 impasse Nicolas Joseph Cugnot, 34500 Béziers. If you have any concerns about the disclosure of your information or the use of such information in a manner not permitted by this Privacy Policy, do not visit our website or use our applications or other services.

This Privacy Policy describes the types of information we may collect from you or that you may provide to us when you visit the Physioacademy.com website or use the services we offer at Physioacademy.com (the "Website") and our practices for collecting, using, maintaining, protecting and disclosing that information. This Privacy Policy applies to information we collect: (i) through our Website; and (ii) in text and electronic messages exchanged between you and our Website. This Privacy Policy does not apply to information we collect offline or through third party websites that are accessed through hypertext links on our website.

By accessing or using our website, you agree to this privacy policy.

IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, PLEASE DO NOT ACCESS OR USE OUR WEBSITE.

Please read the following information:

1. Information we collect from you
2. Where we store your information
3. How we use your information
4. Disclosure of your information
5. Updating or correcting your personal information
6. Canceling your account or deleting your personal information
7. Choices regarding control of your personal information
8. Data Security
9. Cookies and other technologies
10. Direct Marketing
11. Changes to this privacy policy
12. How to contact us with questions

1. INFORMATION WE COLLECT ABOUT YOU

We collect various types of information about visitors and/or users of our website. We may collect this information either directly when you provide it to us or automatically as you navigate through the websites or application.

(a) We collect and process your personal data when you register for a service/create an account, subscribe to a newsletter, provide feedback, enter a competition, respond to a survey or send us a communication. If you order products or services from the Site, you may also be asked to provide a credit card number and other payment-related information. For example, we may collect the following information from you:

• Title (Mr./Mrs.);
• Name;
• Email address;
• Password;
• if you wish to receive newsletters from Physioacademy.com;
• if you wish to receive commercial SMS from Physioacademy.com;
• Billing address;
• Telephone number;
• Company name and UID (VAT number) for companies;
• The category of videos and/or instructors for which you would like to be notified when a new video is available;
• The videos you watch, bookmark, purchase and/or recommend to a friend;
• The comments you leave on a particular video;
• Payment information;
• The type of device you are using and its operating system version;
• Name of educational institution.

Depending on the activity, some of the information we ask you to provide will be marked as mandatory and some as optional. If you do not provide the mandatory information for a particular activity, you will not be able to participate.

We will also ask you for your Internet Protocol ("IP") address. We use your IP address to help diagnose problems with our servers and/or software and/or to administer our site and to gather demographic information.

(b) We may collect certain non-personally identifiable information. This information tells us about your equipment, your browsing, the resources you access and your use of the Website, such as your operating system and browser type. We use statistics and similar services, as explained in our cookie policy, to help us provide a better, more personalised service to our users by giving us the means to estimate usage trends, customise our website to your individual preferences and speed up your searches.

(c) If you contact us for customer support, we may collect additional information to help us resolve your issue.

(d) Our site is not targeted at children or minors under the age of 16.  

2. PLACE OF DATA STORAGE

By submitting your personal data, you agree that it may be transferred to, stored and processed in Europe (Belgium). We will take reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

3. HOW WE USE YOUR INFORMATION

We use the information we hold about you in the following ways:

• To present the content of our website in a way that is effective for you and your computer or mobile device.
• To provide you with information, products or services that you request from us or that we think may be of interest to you, where you have consented to be contacted for these purposes;
• To fulfil our obligations under contracts entered into between you and us, including billing and collection.
• If you pay for services by credit card, we will pass your credit card details to the relevant credit card company and/or credit card payment processor.
• To enable you to participate in the interactive features of our website where you choose to do so.
• To contact you about our website
• In any other way we describe when you provide us with information or when we ask you to consent to a new use of your information.

4. DISCLOSURE OF YOUR INFORMATION

We will only share your personal information with third parties as described in this Privacy Policy. We will not sell, trade, rent or otherwise disclose your information to others except as described in this Privacy Policy:

(a) We will share your personal data with our company, SARL Impulseo: (i) for the purposes of technical support and maintenance of the Services; and (ii) for the purposes described in section 3 of the Privacy Policy.

(b) We provide and support certain services on our website through contractual arrangements with service providers and other third parties. We and our service partners use your personal information to operate our website and provide our website. For example, we may need to disclose your credit card information to the card issuing bank to confirm payment for products and services purchased on our website; and we may disclose order information to third parties who assist us in providing the services.

(c) We may also disclose personal information in the following circumstances: (i) if required to do so by law or legal authority or to cooperate with a legal investigation; (ii) if we believe in good faith that we are required or entitled to do so by law or legal process; (iii) to protect our rights, reputation, property or safety or that of others; (iv) to defend or enforce our rights or obligations; (v) if disclosure is required by mandatory professional standards; (vi) to a third party with your prior consent; or (vii) if we are under a duty to disclose or transfer your personal data in order to enforce or apply any contract or agreement entered into between you and us, including this Privacy Policy, our Website Use Policy and our Terms and Conditions. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction purposes.

(d) In the event Physioacademy.com decides to sell all or part of its stock or assets, or to participate in a merger, we reserve the right to include your information, including personal information, in the assets transferred to the acquiring or surviving entity.

5. UPDATING OR CORRECTING YOUR INFORMATION

You may change your personal information associated with your online account by logging into "My Account" and following the instructions displayed on our website.

You may also review, request deletion and correct your personal information by sending an email to contact@physioacademy.com or writing to us at the addresses set out at the end of this Privacy Policy.

6. CANCELLATION OF YOUR ACCOUNT OR DELETION OF YOUR DATA

If you wish to access the information we hold about your use of our website, or if you wish to cancel your account, please send an email to contact@physioacademy.com or write to us at the addresses set out at the end of this Privacy Policy.

7. CHOICES REGARDING CONTROL OF YOUR PERSONAL INFORMATION

You have access to certain information that we collect about you. For example, by logging into your account, you can access information about recent orders on the Websites, certain personal data we hold about you, your communication preferences and your payment preferences.

Regarding your communication preferences, you can either unsubscribe from newsletters by following the instructions in the newsletter you receive, or you can log into your account and update your newsletter and email subscription options. If your email address has changed and you would like to continue to receive newsletters, you will need to access your account, update your email address information in your account and re-subscribe to the newsletter. From time to time we may send you emails about disruptions to our website.

You also have a number of choices regarding cookies, as described in our cookie policy below. By modifying your browser preferences, you can choose to accept all cookies, be notified when a cookie is set, or reject all cookies. If you choose to reject all cookies, some parts of our website may not function properly.

8. DATA SECURITY

You can access your account using a password and/or a unique user name that you choose. This password is encrypted. We advise you not to share your password with anyone, to change it frequently using a combination of letters and numbers, and to ensure that you use a secure web browser. We cannot be held responsible for any activity resulting from your own negligence in keeping your password and username secret. If you share a computer, you should always log out of your account when you are finished to prevent other users of that computer from accessing your information.

If your username or password has been compromised, please notify us by email at contact@physioacademy.com as soon as possible.

Unfortunately, no data transmission over the Internet or wireless network can be guaranteed to be 100% secure. Therefore, while we strive to protect your personal information, you acknowledge that: (a) there are inherent security and confidentiality limitations of the Internet over which we have no control; (b) the security, integrity and confidentiality of any information and data exchanged between you and us through this Website cannot be guaranteed and we will not be liable to you or any third party for any loss, misuse, disclosure or alteration of such information and data; and (c) such information and data may be viewed or modified by a third party during transmission.

In the unlikely event that we believe that the security of your personal information under our control has been compromised, we will attempt to notify you. If we have your email address, we may notify you by this means and you agree that we may use your email address as a means of contact for this purpose. If you would prefer us to use a different method of notifying you in such a situation, please email us at contact@physioacademy.com with the contact details you would like us to use.

9. COOKIES AND OTHER TECHNOLOGIES

When you use our website, we may use cookies and other technologies to facilitate and personalise your use of our website. To find out more, please see our Cookie Policy.

 

10. DIRECT MARKETING

We do not currently share personal information with third parties for direct marketing purposes without your consent.

11. CHANGES TO THIS PRIVACY POLICY

It is our policy to post any changes we make to our privacy policy on this page (with a notice on the website stating that the privacy policy has been updated). The date of the last revision of the Privacy Policy will appear at the top of the page. You should ensure that we have a current, active and working email address for you and you should visit our website and this Privacy Policy periodically to check for changes.It is our policy to post any changes we make to our privacy policy on this page (with a notice on the website stating that the privacy policy has been updated). The date of the last revision of the Privacy Policy will appear at the top of the page. You should ensure that we have a current, active and working email address for you and you should visit our website and this Privacy Policy periodically to check for changes.

Your continued use of our website following any such changes will constitute your acceptance of the updated terms of the amended Privacy Policy.

12. HOW TO CONTACT US WITH QUESTIONS

If you have any questions or complaints about this policy, please email contact@physioacademy.com or write to us at one of the addresses below.

Physioacademy.com
81 impasse Nicolas Joseph Cugnot
ZAE Mercorent
34500 Béziers
France

Physioacademy.com Cookie Policy

Does Physioacademy.com use cookies?

Yes, Physioacademy.com uses cookies and other technologies to ensure that all users of Physioacademy.com enjoy the best possible experience. Cookies also help us ensure the security of your account. By continuing to visit or use our website, you consent to the use of cookies and similar technologies for the purposes described in this policy.

What is a cookie?

A cookie is a small file that is placed on your device to enable Physioacademy.com features and functionality. For example, cookies allow us to recognise your device and secure your access to Physioacademy.com. They even alert us if someone tries to access your account from another device. Cookies also make it easier for you to share content on Physioacademy.com.

What is an invisible gif?

Invisible gifs are tiny graphics with a unique identifier and functions similar to cookies. They are used to track the online movements of web users. Unlike cookies, which are stored on the hard drive of a user's computer, invisible gifs are embedded in web pages.

When does Physioacademy.com place cookies on your browser?

We use cookies on our website. Every browser that visits our site receives cookies from us. We also place cookies in your browser when you visit sites other than Physioacademy.com that host our content.

What kind of cookies does PhysioAcademy.com use?

We use two types of cookies: persistent cookies and session cookies. Persistent cookies help us recognise you as an existing user, making it easier for you to return to Physioacademy.com or interact with our website without having to re-register. Once you have registered, a persistent cookie remains in your browser and is read by Physioacademy.com when you return to one of our websites or to a partner website using our website. Session cookies only last for the duration of the session (usually the current visit to a website or browser session).

What are cookies used for?

Cookies may be used to recognise you when you visit Physioacademy.com, to remember your preferences and to provide you with a personalised experience according to your preferences. Cookies also make your interactions with Physioacademy.com faster and more secure. In addition, cookies allow us to serve you advertisements on and off the Physioacademy.com sites and to provide you with personalised features.

What is DNT (Do Not Track)?

DNT is a concept promoted by regulators such as the US Federal Trade Commission (FTC) for the Internet industry to develop and implement a mechanism that allows Internet users to control the tracking of their online activities on websites through browser configurations. The World Wide Web Consortium (W3C) has been working with industry groups, Internet browsers, technology companies and regulators to develop a standard for DNT technology. Although progress has been made, it has been slow and no standard has yet been adopted. As a result, Physioacademy.com does not generally respond to Do Not Track signals.

How are cookies used for advertising purposes?

Cookies and other advertising technologies, such as beacons, pixels and tags, enable us to deliver relevant advertising to you more efficiently. They also help us provide aggregated auditing, research and reporting for advertisers, understand and improve our service, and know when content has been presented to you. Note: Because your web browser may request ads and beacons directly from third-party ad network servers, these networks may display, modify or set third-party cookies, just as if you had requested a web page from their site. The advertisements displayed by Physioacademy.com may also install third-party cookies.

If you are logged in to Physioacademy.com or browse a Physioacademy.com partner site and one of our cookies installed on your device recognises you, we will associate your usage (e.g. your browsing behaviour) and log data (e.g. your IP address) with your account. We also use aggregate information about activity on Physioacademy.com and third party sites.

If you are a member of Physioacademy.com but are not logged into your account on a browser, Physioacademy.com may still record your interactions with our website on that browser in order to compile website usage statistics for our website, which may be shared in aggregate form with our advertisers.

Unless you delete these cookies from your browser, we may use this information to:

• Deliver relevant advertising based on your interests
• Provide aggregate reports of advertising activity to advertisers and websites that serve ads
• Help website and application owners understand how visitors interact with their sites or applications
• Detect and prevent fraud and other risks to protect users and partners
• Improve our website and other products

We do not share the personal information we collect with advertisers unless you have given us permission to do so.

What third party cookies does Physioacademy.com use?

Our cookie table lists some of the third party cookies used on our sites. Please note that the names of cookies, pixels and other technologies may change over time. The use of cookies by our partners, affiliates, service providers and other third parties is not covered by our cookie policy and we have no access to or control over these cookies.

Do we use other analytical tools?

This website uses "analytics" tools such as Google Analytics (provided by Google, Inc.). These services use cookies to analyse your actions on the site. The information collected by these tools is used to analyse your use of the website, to compile general reports on website activity and to provide other services relating to website activity and internet usage. The information collected in this way is transferred to the operator of the tools, who may be located outside the EU or EEA.

Where the analytical tools used by this website process IP addresses, these are anonymised prior to any use for analytical purposes and are not combined with any other type of data that may be available to the service providers. You can opt out of having your data used for analytical purposes. With respect to Google Analytics, you may refuse the use of cookies by selecting the appropriate settings on your browser, and you may also block the use of data collected by the cookies (including your IP address) by downloading and installing the appropriate plugin, which can be accessed by clicking on the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

Control of cookies

Most browsers allow you to control cookies through your browser settings. However, if you restrict the ability of websites to set cookies, this may impoverish your overall user experience as it will no longer be personalised to you. It may also prevent you from saving personalised preferences such as login information.

What should I do if I don't want to install or delete cookies?

If you do not wish to receive cookies, you can change the browser settings on your computer or other device that you use to access our website. If you use Physioacademy.com without changing your browser settings, we will assume that you agree to receive all cookies from the Physioacademy.com website. Most browsers also provide a feature that allows you to view and delete cookies, including those from Physioacademy.com. Please note that the Physioacademy.com website will not function properly without cookies.

To learn more about cookies, including how to view, manage and delete installed cookies, please visit wikipedia.org, www.allaboutcookies.org or www.aboutcookies.org. If you would like to control certain cookies used for advertising purposes, please visit the Digital Advertising Alliance's AdChoices programme website.

Other useful resources

To find out more about the use of cookies by advertisers, you may find the following links useful:

• European Interactive Digital Advertising Alliance (UE)
• Internet Advertising Bureau (USA)
• Internet Advertising Bureau (UE)

Browser manufacturers provide help pages on how to manage cookies in their products. See below for more information.

• Google Chrome
• Internet Explorer
• Mozilla Firefox
• Safari (desktop)
• Safari (mobile)
• Android browser
• Opera
• Opera Mobile

For other browsers, please consult your browser manufacturer's documentation.

Physioacademy.com Cookie Table

We use various types of cookies to provide our website. These tables list some of the third-party cookies used on the PhysioAcademy.com website. Third-party cookies are derived from advertisements on other websites to track your internet usage for marketing purposes.

As the number and names of cookies, pixels and other technologies change, these tables may be updated from time to time. Please refer to our privacy policy to understand why and how we use cookies.

Advertising

No advertising cookies currently

Performance, analysis and research